Terms & Conditions

Welcome to the OMart website, which is owned, operated and controlled by Orthofit Inc, India. These Website Terms and Conditions of Use (the "Terms and Conditions") set forth the terms and conditions under which Orthofit offers you access to content, services and products on the website


2) Privacy Policy


The Privacy Policy of OMart is designed to help you understand how we collect and use the personal information you decide to share on our website, and  assist you to make decisions and choose the right Product suitable for you  whilst using the website. By using or accessing the website, you are accepting the terms and conditions as described in this Privacy Policy.


Your visit to or use of our website to avail any of our products, services or Contents available on our OMart website, constitutes your acceptance, without modification, of these Terms and Conditions. If you do not agree with these Terms and Conditions, you may refrain from using the website.


3) Our Privacy Statement


We neither sell nor share your information with outside Companies or third parties.


When you purchase from our online store, we collect your name, billing and shipping addresses, phone number and e-mail address and credit card details. You provide this information to enable us to process and ship your order. We respect your privacy and agree to keep all information submitted on the Website absolutely confidential.


4) Online Security


We have developed several safeguards to keep your information completely confidential and protected. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer technology to ensure your safety.


*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with and hence gives complete protection.


To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates that the Secure Sockets Layer is active.


5) Product Liability


The Products offered by Omart cater to specific medical issues and are designed to relieve patients of their pain and suffering as per the patient’s medical history submitted to us. Whilst every endeavour is made to suggest the right product, we do not guarantee that the use of our product will eliminate the medical issues suffered by the purchaser of the same.


The products available are internationally renowned products and have been tried and tested. However Orthofit shall not be responsible or liable in any manner if due to some reason the said product does not suit the purchaser or for any wrongful use of the said product.


6) Children


OMart does not intentionally or knowingly sell products to anyone under the age of 18. If you are under the age of 18, you must use the site only with the prior knowledge and approval of your parent or guardian


Any transaction entered into by a minor shall be assumed to have been authorized by their parents/legal guardian and shall be binding upon the parent/legal guardian of the said minor in the same manner and as per the same terms and conditions as any other Adult making an transaction on the Website. The Company shall not be liable for any transaction entered into on the website by the minor and the Parent/legal guardian shall be fully responsible for the same.


7) Shipping Policy


·        Shipping is FREE on all orders  within India


·        Products that are ordered by 11.00 am (If in stock) usually ship out in 2 working days.


·        Products that are in stock will take minimum 4 and maximum 7 days to reach you. Incase of unforeseen circumstances this period can vary.


·        Product Brands that are “On Order” may take upto 4 weeks.


·        On Order products may be defined as those products which are made as per the requirements of the Clients and are imported only after the Order is placed by the Clients. There will be no refund for the aforementioned products which are specifically imported for the Clients.


8) Terms and Conditions Brand wise


8.1)    Dr.Comfort - USA


·        All footwear are “On Order” basis and the Order once placed cannot be cancelled.


·        Footwear delivery can take up to a maximum of 4 weeks


·        Please refer to size chart for selecting sizes


·        Incase of unforeseen circumstances this period can vary.


8.2)    Revere – Australia


·        Footwear in stock can take upto minimum 4 and maximum 7 days to reach you.


·        Footwear not in stock and are “On Order” basis


·        Footwear delivery can take up to a maximum of 4 weeks


·        Please refer to size chart for selecting sizes


·        In case of unforeseen circumstances this period can vary.


8.3)    EDGE – India


·        Footwear in stock can take upto minimum 4 and maximum 7 days to reach you.


·        Incase of unforeseen circumstances this period can vary.


8.4)    EDGE – India


·        Socks and Insoles in stock can take upto minimum 4 and maximum 7 days to reach you.


·        Please refer to size chart for selecting sizes


·        Incase of unforeseen circumstances this period can vary.


 8.5)   Vasyli – USA


·        Insoles in stock can take upto minimum 4 and maximum 7 days to reach you.


·        Insoles not in stock and are “On Order” basis and  delivery can take up to a maximum of 4 weeks


·        Please refer to size chart for selecting sizes


·        In case of unforeseen circumstances this period can vary.


8.6)    Clearance Stock


·        Products will be available till stock lasts


·        Products once sold cannot be exchanged or returned


·        Stock of products available is as mentioned on website


·        Delivery can take upto minimum 4 and maximum 7 days to reach you.